Youngs Insurance Brokers Welland

I tried to get an insurance quote and i called 3 weeks ago and spoke to someone named Saima. She never called back. I would not recommend this company

Victoria was very professional, nice, made sure things were in proper order. She helped me get a policy in a time of need. Thank you for your time and help

Jaqueline is the best insurance agent I have ever had . I used to stress myself out even saying the word “insurance” but she is so easy to deal with and really puts in the extra effort to make you actually feel good about insurance coverage which doesn’t seem possible but it’s true … she is a hero

It’s not often I make a public comment but this warrants. Do not use young’s insurance. I’ve been a passive and simple client for somewhere between 5-10 years. In that time, I’ve been double charged for policies on 2 occasions (paying for 2 different insurance plans on the same day because they didn’t process the paperwork properly). Also, when your insurance agent leaves they just quietly shuffle your policies to someone else without your permission. Called once and my file was sitting in the hands of a known drug addict. Would NEVER willing give my personal information to this individual so I felt extremely violated. That is all. Terrible company.

I gave a MONTH to Bailey to find me a new insurance company for my car. With 3 days left of the month, I decided to call. Found out he did NOTHING during that time. Plus he found me a new insurance company that I would be paying roughly the same even though my speeding ticket had fallen off my record. I literally had to point him to other insurance companies to get a new rate. Such awful professionalism and service. Plus the receptionist was very rude and kept cutting me off when I was speaking. I had to tell her to let me finish and stop cutting me off. I could tell she was getting mad over the phone despite her being the one who was rude to me. I'm definitely switching brokers after this. This is unacceptable.