Welland Express Convenience

Horribly rude staff member behind the counter tonight. Absolutely will never step foot in this store again. Made a 12 year old cry for zero reason. Should be ashamed of yourself, and definitely shouldn’t be in customer service. Since I can’t find a way to reply. Yes I’m the parent, so was the adult male at the counter. They were purchasing a product to share, and which is NOT illegal for him to consume. Your attempt to parent a child, with his own parents present and making the decision, is uncalled for and unnecessary. My husband was making the purchase, and it’s none of your business what we choose to allow our son to have a few sips of, with supervision. If it’s not illegal, it’s none of your business. If it’s not your child, next time keep your opinion to yourself. Don’t speak to children that don’t belong to you.

They will charge you a surcharge for using credit without disclosing it which is not legal in Canada. They will not verbally inform you before the charge. They also charge more than the maximum 2.4%. My amount was $8.69 and I was charged $9.16. This is an illegal increase of 5.4%. This goes against consumer protection laws and is a violation of Mastercards terms of services for a merchant.

Never thought I’d write a review of a convenient store. The clerk was Unbelievably helpful and pleasant! He really made my day! I will go out of my way every time. I’m in Saint Catherine’s to stop in to grab a soda water.

Nice employees very helpful. Even brought in shredded cat food thank you so much !

The staff is super friendly and they have a decent selection of items.