Valet Car Wash (Niagara Falls North)

educational information: NOT A UNLIMITED CAR WASH. (2 wash per day, also after 3 hours.) *Reply: I only stated facts here! That your team shared with me! I didn't demand for 5 washes, please check your records if i have used more than 2 washes a day till date! Please do not mislead your members again like your advertised claim of 'unlimited washes!' Ps: I have documented and reported my experience and shared it with CP Ontario.

Excellent service by Kushal. Always friendly and smile on the face! Overall the wash is good and recomended with pricing they have for monthly pass!

Been here several times. Always friendly staff and the wash does a great job. Today the pay screen was acting up while I was trying to pay and the attendant came out and just sent me through the wash no charge while he fixed the screen. Awesome experience and would recommend to everyone. Thank you.

😞 Reason for giving ONE 💥 is because of ( COBBY/CALAB ) I recently bought a brand new car and got membership for my car was and after couple wash i noticed getting SCRATCHES on my brand new car which is annoying.I like to keep my vehicles neat and clean as we buy them with our hard earned money.I went to the manager (Monika) Which I found her really helpful as she set appointment for me with one of their location nearby to get the scratches remover/taken care off.But the guy working on that location (COBBY/CALAB) was unprofessional and was arguing and trying to ignore the issue.Just wanted to get rid of me.When I was trying to explain him about the scratches he simply kept on saying it's not our fault and kept on repeating same thing not at all ready to listen to customer INSTEAD WAS TEACHING ME that this is due to small stone particles.I,ve attached the image with the clear scratches on it which anyone can say it's causing of wash.Whenever I was trying to explain him about it he was cutting me out which un respectful this is unprofessional behaviour talking over customer.Iam driving more than 26 years and know how stone particles scratches looks like.He said me I am well experienced hold more than 6years of experience in this field.Can you tell me guys is this good behaviour/acceptable?HOPE THE OWNER TAKES STRICT ACTION ON THIS.I DINT COMPLAINED for my previous car which part was broken due to wash as it was pre-owned but still it has no scratches.I would really appreciate if my concern is addressed and taken care off.As COBBY/CALAB just done polishing on my car trying to hide the scratch.But the professional should know scratches can't be hidden by polishing..Hope management helps me get it fixed completely

Poor Service – Damaged My Vehicle I recently visited this car wash with my Range Rover, and unfortunately, it ended in a very disappointing experience. The wash process caused visible damage to my vehicle’s exterior. I take great care of my car and was shocked to see scratches and marks that were not there before. First they tried to fix that and when they could not , they said it was pre damaged and now it’s worse after the wash so we can’t do anything. Anyone can see in the last picture which is took from their camera recording that it was good before the wash. I do not recommend this place if you care about your car.Specially for luxury ones. Which customer care shall i contact???