Tim Hortons
T

Tim Hortons

Free
2.8(5 reviews)
652 River Rd, WellandListed 6 days ago
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Emily WhiteGoogle
February 26, 2026

There is this girl, I am not sure of her name, who works mornings, and extremely early might I add! She is always very kind and makes my coffee and bagel perfectly! She is always such a ray of sunshine considering the sun itself is not even out yet! I have never received such good service from this new generation like I have with her, it is so hard to come by! She always compliments me, my nails or my glasses, and she always puts a smile on my face!

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Stacey RichardGoogle
February 25, 2026

Both staff seemed young but the one young man I think he said his name was Jayden …… was doing drive through counter and making food orders that came up rather quickly for being a one man show. I hope his management knows how amazing he’s doing and how rare that is to find in this day and age.

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willy-a :Williams elGoogle
February 25, 2026

Went there two days in a row they did a fantastic job with my triple triple. Went back today it was terrible. This is what happens when there is no consistency in labor.

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Jordan SGoogle
February 19, 2026

I had a really uncomfortable experience at this Tim Hortons. The employee I was served by, Liam, was extremely rude during the interaction. I also witnessed him speaking harshly to other staff members, which made the environment tense and super unprofessional. As a fellow customer service worker, I come to Tim Hortons expecting a normal, respectful customer service experience, but this visit was the opposite. I don’t feel comfortable returning to this location. Management seriously needs to address staff conduct and ensure customers and employees feel safe.

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Christopher The Light JonesGoogle
March 1, 2025

They discriminate. Homeless person can't buy healthy food in this town. Inconsistent food quality discriminated against if didn't arrive in a vehicle. I live very close to this plaza tho I don't eat there frequently and it could have been a source of fresh warm food.. Wedges typically stale and hurt your mouth to eat them. Not to mention barely filled up. They have a courtesy counter with an outlet, they do let you charge electronics for now...

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652 River Rd, Welland, Ontario, L3B 5N6

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