Tim Hortons

after a longtime we got a tims with great customer service. heather was very nice and patient when taking order. and the guy working there was very nice he made our order just perfect. i hope all tim hortons learn from here ns show kind attitude .

Love the staff! They are always friendly, coffee is always hot and fresh. Custom orders are never an issue which is amazing for my autistic son whom doesn't like eggs.

A wonderful experience every time at this Tim Hortons! The personnel is efficient and amiable. We would especially like to thank Navjot Kaur for her outstanding customer service; she constantly makes sure that every order is flawless and is kind and attentive. Her efforts to make every visit enjoyable are greatly appreciated. Continue your fantastic effort!

The taste of the coffee is very distinctive and rich in flavor, and the food is delicious and fresh. We visited more than one of their branches, and all the branches in Canada are at the same level. Thank you for your efforts 🌺

I'm basing this review on Canadian standards. The ice caps we ordered were great! The service below par. For example, when asked what are the sizes the lady behind the calendar replied small, medium and large. When I asked what that means in size, she looked at me not understanding what I was asking. I asked to see the containers and she reluctantly and with attitude walked to the station to show me. She mistakenly held up medium, claiming it was large. Then there is the cleanliness issue. There were serviettes and tissues in several locations on the floor. As well as three wet floor caution cones. The floor was dry, but not as clean as it should be. That plus the amount of debris on the floor leads me to believe that the staff hadn't tended to them in a long while. This is surprising given that the shop wasn't very busy, no lineup. I don't know how much of this is a cultural thing with the Indians that staff the shop, but management should be doing a better job at training and monitoring. What is head office doing that they're not on top of this?