Tim Hortons

This is one of the best Tim’s I have ever been to. Their staff specially the one’s in the morning are sooooo good and polite they literally make your day. The orders are always made to perfection, they always sound so happy and cheerful that even if you are having a bad day it will make you smile.

This particular location I did drive-through and the staff spoke very good English, which as you may know was unusual for Tim Hortons nowadays in Ontario. They move the drive-through line quickly in the morning and my bagel and my coffee and tea were exactly as ordered! Great job to the staff🌸

“You’re ordering a lot of food for one person” I hear the guy running the drive through say to a customer. I also stood at the counter for nearly 10 minutes waiting for one of the 6 or 7 staff to take my order. You guys really need to work on your efficiency and your awareness of customers. I would love to support a Tim’s that hires locals. But the last few times I’ve come here I’ve been disappointed by the service. At least the food was alright.

This Tim Hortons is legit the worst. Just don’t go here. Not sure why it’s that I have a problem everytime so I will not be going back. This place sucks. Check out my everything bagel triple toasted with herb and garlic cream cheese in the photo… Also, no 12 grain, no steeped tea, no chamomile tea. Do better.

I ordered the Marshmallow Cold Brew and was very disappointed. It neither looks nor tastes anything like what it has to be— it’s just a plain coffee with no marshmallow flavor at all. I even asked the staff to remake it, but they gave me the same drink again. On top of that, what a great team of staff, seemed uninterested and unhappy, with expressions that made it look like they hadn’t even been paid for their work. Overall, both the product and the service were very poor 👏👏