The Chill Shack

Called ahead and asked about peanuts to see if it was a safe spot for our child with severe allergies . We were told it was not problem, that their soft serve was peanut free and that they had separate marked tubs for allergies. Drove over, and the woman working was rude, dismissive and refused to help. She kept repeating “can’t guarantee, can’t guarantee” even after my husband told her about the conversation he had had. Avoid if you have allergies.

Not great service, slow, I was interrupted twice trying to place my order by an older lady, once I finally got my ice cream it was hard, some parts I couldn’t even eat and to top it all off I found a long piece of hair imbedded into the ice cream, I ended up throwing the whole thing away. Disappointing and disgusting, wouldn’t come back. In the picture below you can see a tiny piece of the hair, I didn’t notice till I ate about half of it and pulled it out, it was a full length piece of hair

Love the service and the selection. Even when their line up is around the corner they always seem to be in a chipper mood. They always have a huge selection of ice cream unless it's a heat wave on a weekend which would, of course, would increase the demand lol They've become a staple in Crystal Beach that my kids and I look forward to many a summer visit every year.

terrible service the older lady was being very rude when she didn’t have half her flavours at 4pm on a saturday and decided this was the best time to clean the soft serve machine and after all that i’m paying 4$ for one scoop and get a completely empty cone on the inside

Swing by here to cool off after a nice beach day. 2 minute walk from the public beach area & good prices! Plenty of flavours to choose from, and the servings are big.