the Bone & Biscuit Co. - St. Catharines

I can’t say enough good things about this pet store. The owner is incredibly knowledgeable and truly takes the time to help, explain options, and make sure you’re doing what’s best for your pet not just making a sale. You can tell they genuinely care and have a deep understanding of animal health and nutrition. It’s rare to find this level of personal attention and expertise. Highly recommend to anyone who wants thoughtful, honest guidance for their pets.

I love coming here! Great shop, knowledgeable staff, and usually a friendly dog or two to greet you. Best place to get your pet food and supplies as they have a great selection of healthy options for our older cats! Thanks to the team for helping to keep our senior felines purring.

There are two dogs and three cats in my family. I have been a customer of Bone and Biscuit since shortly after it opened. 100% of my pet food comes from this store. The quality of the food is vastly superior to what you can get elsewhere. My animals are in absolute top condition. The vet comments on their skin, fur, teeth, body weight, etc. every time we go for a check up. They are just brimming with good health. Laurie and her staff are very knowledgeable about all the products in the store. Laurie will take the time to get to know the details about your pet's needs and then offer solutions. She understands that your pets are members of the family. She wants the best for them just as you do. That is evident in the time she spends to problem solve with you if your animal needs a diet change, or a supplement, or even just a new leash or toy. It's rare to find a business owner who works so hard and cares so much for her customers. I will never shop anywhere else for my pet supplies.

I've been a regular customer of Laurie's Bone and Biscuit for years, I wouldn't go anywhere else for my pet's needs. The staff is friendly and knowledgable, and always open to conversations about how to best care for our little furry guys. Absolutely would recommend!

I've had great experiences shopping at Bone & Biscuit St. Catharines! I like specific proteins and brand of raw dog food, and Laurie really goes out of her way to accommodate it. She orders it in for me, noticed my buying habits and makes sure she has inventory available. It is one of those very thoughtful things that makes a customer feel noticed and appreciated. The staff is equally as helpful and knowledgeable, troubleshooting any questions or specific concerns I have.