Starbucks Coffee Company

This location is almost never open. 1pm on a Wednesday. Sign says Open. Lights off. Doors locked. What are the hours here? Who knows!? 4pm on a Friday? Closed!

Worst Starbucks I’ve ever been to. I’ve been to many Starbucks in different countries and I have never had such a hostile experience. The staff were rude, uninviting, and didn’t possess any good customer service.

So hot inside the store. Two workers just speaking in their own language. Server was rude. I asked for a little bit of ice with my cold brew, like it was a big deal. As I was leaving, she started talking about me. Good thing, cold brew was in standard English. And would it really hurt if the employees would smile at their customers?

Terrible service, outrageously high prices! I bought a Tall Americano, a banana loaf, egg white bites and a cake pop for $45! The casino owns this Starbucks location and there are casino fees added to the prices. I also asked for a glass of tap water for my toddler and was told that I had to pay $4! At ALL Starbucks locations, water is included for free with any order. I informed the barista of this, she was dismissive and said she could not give my son water unless I paid. I also asked to redeem points towards my purchase and was told that I could not due to this casino membership. Do not waste your money and time going to this location!

Terrible conditions: bad smell, no air circulation, all the tables are dirty, and the floor is in awful shape. Inside, there’s a very strong odour of sweat even though the place is always empty. None of the employees makes any effort to clean or maintain a good presentation