Rosehill Auction House

It's decent. There items in 20$ bins not worth 20 bucks tho.. or you have no idea is what the item is. Workers are available to help you get item to vehicle

BUYER BEWARE!!!! Rose Hill does not offer any warranties. I purchased a very nice humidifier from Rose Hill auction in Burlington on December 9th. The unit was working fantastic and I was happy with it. On January 14th the unit stopped working. I reached out, via email, to Rose Hill auction to let them know of my issue. They told me I had to go to the manufacturer for the warranty, I reached out to the manufacturer and they said they do not do warranty coverage for secondhand sales. I again reached out to Rose Hill, numerous times and have been ghosted. This kind of sales and service should be illegal. Not sure why company such as Rose Hill auction would choose to provide poor customer assistance. I have purchased a few things from Rose Hill auction and thought they were a good business. After the dealings this past month I WOULD NOT RECOMMEND ROSE HILL AUCTIONS TO ANYBODY.

I don't know who these people are leaving bad reviews? I have shopped the online auctions, had merchandise transferred from Burlington to Fort Erie, as I live in the area, so it is convenient. I have shopped in the Fort Erie location and the staff have always been great. Whenever there has been an issue in regards to online items bought, they have always corrected any issues I have had with items bought, including refunds when warranted. Is it the cleanest? No, but it's a warehouse with lots of items going in and out. I would like if they offered as many items on the Fort Erie Auctions as they do the Burlington Auctions online sometimes. But I love Rosehill and the people working there. Maybe people need to treat people how they would like to be treated. Barbara K.

We be there and we did talk to buy for set of furniture everything was done price and .....suddenly someone coming and say I did buy yesterday? Without pay deposit just talk! Ps: sale lady on furniture side she told us we don't have such as deposit or anything and you have to buy now! O.k we buy .... The end the give our furniture to yesterday guy Without deposit and ignore us?! Please how going there to buy anything watch and talk very serious to buy . This is just for your information and our experience we had from there for first time and first buy. Thanks

I'm not sure what the hype about this store is but after visiting one too many times I've come to the fair conclusion that this place is a money trap. Their prices are equivalent to that of a large chain retailer, there is a no exchange no return no refund policy. Whatever you buy, you're stuck with it. The shopping locations are dirty and dusty and are in dire need of some serious house keeping. They offer limited warranty on appliances they sell so do your research before buying and getting stuck with an item. You do find the one off good deal here and there but most of their items are overpriced for this type of business. I have personally witnessed the staff talk badly about customers who bought items and it didn't work amd was requesting another item. They also have an online auction in which people go crazy and overpay for the simplest items. For example I bought a tray for $25 from them and they auctioned off one just like it which sold for $37 + tax + 10% buyers premium. Incredible right! Also unlike other auction sites who show their registered user ID for the bidding history, this company DOES NOT (huge red flags people) for all you know its them bidding against you and not another bidder. This is honestly the type of business I wouldn't give a single cent to. If you're into shopping at junk yards to save a couple bucks and not have the freedom to return or refund, this is your joint.