Rikochez Pub & Eatery

We moved to Grimsby a couple of years ago, and I've always driven by this place but never stopped in. I should have just kept on driving. Arrived around 7:00 pm, looking to kill some time get a late night snack. Ordered a soda water and some chicken wings. I've worked in enough bars and restaurants to know that a pound of wings, especially when the place is practically empty, shouldn't take more than 12-15 minutes. 45 minutes later, still no wings. I had somewhere else I needed to be, so I left and told the staff to just give the wings to someone else. As I was leaving, the server brought the bagged up wings to the parking lot. When I got home I opened them, to not only find that they were still uncooked (soggy skin), but I also weighed them and the scale indicated this was only half a pound of wings (250 g). 🙄 You want good wings, hot and fresh? Try Amici's Pizza, The Judge and Jester or even The Butcher and Banker in Beamsville, which you can drive to in less time than it takes for these folks to figure out how a fryer works. Won't be back, even if it were free. Update following Owner's Reply: It speaks volumes about your business that a legitimate concern is met with such a condescending tone. A successful business owner would know the difference between valuing patrons, and being patronizing. We both know that a 45 minute wait for a 10-minute menu item indicates a complete breakdown in service, not a simple “mistake”. Especially when I was sitting at the bar in full view of the server, who should have had the wherewithal to notice my order was taking longer than usual, instead of socializing. Regarding the serving weight, a 50% loss from raw to cooked indicates either poor sourcing or incorrect portioning before the wings even hit the fryer, which speaks to the quality and value of the food you’re serving. A 20-25% loss would be typical, and we both know it. Also, during the pandemic, the entire food service industry mastered crispy wing delivery, so blaming the packaging for raw meat shows a lack of concern for food quality and customer health. You should be professional enough to admit that when I said I was leaving, your staff rushed the order resulting in it being uncooked. My experience in restaurants, and other lines of business, is that customers may not always be right, but should always be respected. Clearly, your establishment has much lower standards.

We sat in a booth by bar.. atmosphere local bar we ordered wings, garlic bead Caesar salad chips and salsa .. we will definitely be back loved the atmosphere … and food was great ! The Caesar salad had fresh bacon abd they didn’t skimp on the bacon delicious .. wings were tasty and big garlic bread is huge definitely a share. Chips and salsa .. gresh the chips was fresh bill was 80 it was delicious

Rickochez in Grimsby is a solid choice for a good meal. The fish tacos and burgers are both great, and the fries are also very good. We do wish they wouldn't put a filler in their burger patties. The parking is plentiful and the crowd is friendly. Unfortunately, the lack of gluten-free options is a downside and limits who can dine here. Overall, it's a good place to visit.

This is a great place. Their patio looks very clean and inviting. Food was fantastic; their pizza was outstanding! Our server, Sydney, was friendly and efficient. Half-price wine on Wednesday was a bonus! Will definitely go back! They have lots of large TVs all over the place, so I imagine this is the place to be to watch any sporting event!!!

This place was really busy around 4:00 in the afternoon on a Friday in July. A lot of locals, Our waitress / bartender was really hopping, doing a great job considering it was just her keeping all the patrons happy. Although a number of beers that were listed on the menu were not available on draft anymore and weren't crossed off the menu, there was still a selection available. Hamburger was excellent. Chicken burger was served with no mayo / no sauce. Dry. I did ask for a side of mayo and server did get it for me although she was really busy and it took 20 minutes and my food was cold by then. Inside is very dark, outside patio quite nice. We would come here again.