Reitmans

I was shopping last min IN SUCH A HURRY and Alina was so kind and understanding!!! She was the sweetest, patiently listening to my concerns and offering different design choices :)

amelia was so helpful during my christmas shopping ! will definitely be coming back !

Such a wonderful manager! The store is always neat, well-arranged, and welcoming. You can tell there’s love and effort behind the way everything is handled. They’re approachable, kind, and always ready to help customers with a smile. Shopping here feels stress-free and enjoyable because of their excellent management.

I’ve been a regular customer at Reitmans, but my last two visits were very disappointing. On one occasion, the person who introduced herself as the new manager and welconed us with “hey guys” !!!!was advertising the homemade Nigerian food she makes, like jollof rice, to sell to a customer inside the store and gave her phone number to her, which felt completely unprofessional. On another visit, both she and an employee were openly using the F-word loud enough for customers to hear and laughing. This is not the kind of environment I expect from Reitmans, and I hope management takes immediate steps to improve the professionalism.

Kelly helped me, she was incredibly helpful and helped me place an online order without me having to do anything! She made sure to check surrounding stores for a pair of jeans I wanted, and when they were in stock but at a store far away, she helped me set up an account & purchase the pants, also giving me an additional 10% off for being a new member. She ensured all my needs were met as a customer while doing so with a great smile, and I look forward to seeing her on my next visit!