Real Fruit Bubble Tea

Came by today and Tatiana was extremely kind and helpful in helping me find my drink. Tasted amazing!

Their mango drink is so good! They have such good service specially the guy worker is really nice and makes the best drink eveytime I come by.

Wish I could give a 0 star if I could. It’s always the same small brown girl who gives me problem whenever I come here, and I’ve never had a problem with any other worker but her. She needs to be retrained especially in customer service the way she dismisses everyone. I come up to order and her eyes are glued to her phone and I have to say hello to get her attention. Then she looks at me dead in the eye with attitude and tells me to self order. I tell her I’m paying by cash and she seems so annoyed by this, as I order the Mango slush I always get. Her attitude and rude behaviour just ruined the rest of my night and the drink wasn’t even freshly made when she poured from the blender that was sitting there. My drink tasted super watered down nothing like the normal mango slush I get, If you ever want a good experience, avoid her at all costs.

The service and product at this location is absolutely phenomenal! However, I have beef with the CEO…Ken Yang…BROTHER…Sir….Mister Yang…change the alert BEEPING volume on your POS. I did a quick google image of the product you use, it looks like this model: “22 27 Touch Screen Self-service Kiosk Payment Terminal Self Ordering Kiosk Fast Food Self” that I’m assuming you got on Alibaba. The owners manual is available as a free .pdf to download. Send the instructions to your manager(s) and lower the beep volume. It’s unnecessarily loud, it annoys your staff, it affects mall guests and even the store next to yours complained to me about it. Small things like this can make you unliked by other businesses and leas to customers like me being like “the bubble tea was great but while I waited for my order I almost went deaf…” Not a pleasant way to sip my Peach Green tea with extra boba. Anyway, thanks your lovely staff, they made up for the intolerable noise pollution. If you need any more help, feel free to google me and contact me via my webform. ;-) Click the link “Hospitality pro? Enter here” button. I’d be glad to help. Best regards, -Alex Kazam

I’m a boba nut and this place has the best bubble tea I’ve ever had. Literally better than anything I’ve had in San Diego. They have some amazing employees with fantastic energy. I’ll definitely be checking out some of the places you suggested I visit during my stay in St. Catherines. I will be in St.Catherines for a few more days and I’m def coming back.