RBC Royal Bank

Line up system is a disaster. Customer service is poor/a lack of people skills. Most tellers seem unable to do basic math.

Really convenient that at 7:10 in the morning despite it saying on the sign, the lobby is open at seven, I can’t access the ATM to deposit money. What a useless location and Bank.

Fort Erie has been my branch since 2014 and the staff have always been pleasant, competent and efficient. Special mention goes out to Tina for her assistance in complicated transactions and staying calm under pressure, she is well named because she is ‘Simply the Best’

Samuel was such a kind and helpful young man he helped me with everything I needed. I wish more employees at this branch would act like him!

I am client of the Royal bank 27 years. I feel like I am at Flea Market , teller at the counter top didn't greating me, just said "come on". After that she denaied my payment because I have only credit card and ID. She said not possible, but I had some issue before, it was never problem. But she said it is not possible. After such occasion I hope management of this brunch to do some conclusion with such lady .It was in morning 11.27.2024. Thanks.