NEXUS Enrollment Centre

Amazing staff, very streamlined process, just have everything required and you should be in and out in no time. The building itself was neat and there plenty of parking to go around. Can’t emphasize how amazing and understanding the staff were.

Very well organized. Took all of 5 minutes to be done with the while process. Also possibly cos there were no lines when I went and the officer asked just 3 questions and then asked if I had any questions. Which I had. He confirmed with me the following: 1. What my date of birth is 2. My address 3. My employers name and city. Then he went onto explain the usage of Nexua and provided me the things I need to be mindful about, such as shopping while in the States and only using the Nexus line if my travel companions are are Nexus card holders. Overall, well organized and on time.

Smooth process. They were very understanding and friendly even though we were a bit late due to traffic. The officers were nice and atmosphere at both center were chill. Make sure to have your drivers license, passports and printout of the appointment.

Both on Canadian side and US the Border Security staff are very nice. Please ensure you take a printout of the interview application, passport and driving license. The whole process should not take more than hour and half both sides if you are at the venue at the designated interview time.

Took me a full hr before my appt & the Agent was so kind in explaining the process to me. She even cracked a joke that the other side isn’t like them & I should expect more pushback.