
MOBILE CARE
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Reviews (5)
I recently had a problem with the screen on my phone... a lovely bike ride ended with me accidentally smashing my phone on the pavement and it appeared completely destroyed. Well Jabri to the rescue...he fixed my phone in about 20 minutes and it is working perfectly. Jabri you are amazing and I highly recommend seeing him for any issues you have with your phone. Come to this place and you won't be disappointed!
View on GoogleIF FACE ID MATTERS TO YOU, AVOID THIS REPAIR SHOP!!! Poor customer service. We had the screen on my daughter's iPhone 11 replaced, but a non-Apple screen was used, causing the Face ID to stop working. When we informed the owner that Face ID was functional before the repair, he was dismissive and disrespectful, even telling my husband he was speaking nonsense. Despite the repair being under warranty, he refused to take responsibility. The situation escalated to the point where the police were called. PART 2: IN RESPONSE TO YOUR POST It is truly disappointing to receive such an unprofessional and disrespectful response from you, Instead of addressing my concerns with professionalism, you chose to shift blame, and dismiss responsibility. Let me be very clear—the phone was fully functional aside from the screen damage when it was brought in. Since your repair process resulted in additional damage, the responsible and ethical approach would have been to acknowledge the issue and work toward a resolution rather than deflect with condescending remarks and lies. Furthermore, a business with integrity stands behind its work and values customer satisfaction, rather than resorting to defensive and unsubstantiated claims. As for the incident involving my husband, I'm surprised at your exaggerated attempt to shift the narrative as being threatened, despite your inability to handle customer disputes; your so-called employee was generously tipped on the day the phone was picked up!. A professional business would seek to de-escalate situations, instead of telling your customer that he was speaking nonsense when he lodged his complaints. You need to learn how to apply wisdom and how to talk to people rightly. To any potential customers considering this business—BEWARE!!! If you value respectful communication, accountability, and proper customer service, you may want to take your business elsewhere.
View on GoogleWould like to thank Dil and AJ for their great service and patience! They were so very helpful to my husband and me and answered so many questions we had. We would not hesitate to recommend them for purchases as well as any questions you may have. A++++
View on GoogleI can't say enough good things about this cell phone repair service! After another shop botched a simple repair on my phone, I brought it here, and they went above and beyond to fix the damage. The team was incredibly knowledgeable, and they took the time to explain everything to me, even showing me the mistakes made by the previous repair service. They worked quickly and efficiently, and my phone is now working perfectly! The customer service was top-notch, and I really appreciated how transparent and honest they were throughout the process. Highly recommend this place to anyone who needs reliable, expert phone repairs. Thank you so much for saving my phone!
View on GoogleThis shop service was best for my phone very great service mobile care + is best choice for my phone and Tablet great service. The customer service representative was very helpful and knowledgeable about the product. He answered all of my questions and made sure I was satisfied with my purchase. The shipping was also very fast, and my tablet arrived in perfect condition. I am very happy with my experience and will definitely be recommending this company to my friends and family. Thank you for the great service! And my phone was in very bad condition this mobile care + repairs my phone and its working great like new phone at good price. I would recommend everyone to take service of your phone from mobile care + thank u
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