Medigas

I am delighted to share my thoughts about Cassandra. She has now visited my home twice to follow up on the delivery of oxygen machines/supplies and to teach me how to set up and use the machines. I found Cassandra to be very personable, patient, knowledgeable, empathetic, and helpful - all with a lovely sense of humour. I am very grateful to have been added to her no doubt heavy caseload. In my view, Cassandra has all the attributes of an outstanding teacher, especially in the field of adult education.

I had to get a new CPAP machine,, I meet with Michaela and felt welcomed. All my questions were answered and she was very knowledgeable about the products. Michaela was very professional and personable. The whole experience was very positive and comforting. Thank you Michaela.

I received my first CPAP machine a little over a month ago. Michaela worked with me to explain all my options for masks and machines. She then set up a loaner machine for me to try out for a month going through all the settings. A month later I have my own new machine and was told to call anytime with any questions or problems I might have. So far it's been great. Feeling much more alert in the mornings and not feeling the need to nap every day like I had. Thanks Michaela, it was a pleasure working through the process with you.

I called this outfit for what was for me an emergency on Sunday 28th of September. I was in some urgent need of an oxygen set up in my home. Despite the fact that I actually spoke to an answering service and was told a rep would be in contact with me quickly. The call did not come. After a couple hours waiting I reached out to ProResp in St. Catharines. Not only did ProResp get back to me within minutes my oxygen was setup within hours of my initial contact with ProResp. As of the time of me writing this review, nobody from MediGas has yet taken the time to reach out to me. My need was urgent and I made that abundantly clear when I spoke to their answering service but they apparently could care less. The fact they have yet tried to contact me is a clear indication of their lack of consideration, empathy or care. My suggestion to anyone looking for a (oxygen) company to assist you look elsewhere. MediGas clearly didn't give a care about me, I don't see why the next person would be treated professionally either. My recommendation would be to stay away from these clouns! Give ProResp a call or one of the other oxygen suppliers. Why would you want a derelict outfit like this "helping" with your health needs!?

Michaela is a wonderful human being. She is not only VERY knowledgeable but, she is clearly very compassionate and cares for your healthy sleep. She is authentic and generous with her time. She explains things so clearly. My mom needed a change of mask and she went in the back and found a different type of mask that worked much better even though my mom originally purchased her equipment in Toronto. Simply a wonderful person who makes the whole process of learning to use a CPAP machine as easy as possible.