Medi-Hub Medical Centre - Walk in & Family practice (St. Catharines)

Dr. Salako, is hands down the best Dr I’ve had in my 64 years, always pleasant, listening and great advice on wellness, the front staff are also great and attentive. Keep up the great care! Thank You

I’ve had two disappointing experiences at this clinic, both involving relatively inexperienced physicians. While the staff are courteous, I would recommend treating this facility strictly as a walk-in clinic and not as a source for ongoing family medicine. There appears to be an overlap between walk-in and family practice roles, which has led to inconsistent care. On multiple occasions, I was treated as a walk-in patient despite being rostered as a family patient, and I frequently had to remind the doctors of prior discussions and follow-up actions. Though the team is pleasant, the physicians currently lack the depth of experience and speciality required to effectively manage long-term family care.

Title: Unsupportive Doctor and Rude Staff I do not recommend this practice, especially Dr. Salako. I found him to be unsupportive. The staff, particularly an older woman, was very rude. During my infant daughter's vaccination, the nurse was rough, struggled with the injection, and then left the room without any apology or reassurance. It was a distressing experience and showed a complete lack of care and professionalism. it was during last year.

If I could give zero stars I would.. the only nice person is PAMELA .. dr Jessie isn’t all the way bad .. my daughter has been suffering the same symptoms for months NOTHING HAS changed was told he would put in a referral for her HAVENT RECEIVED ANY PHONE CALLS or even a follow up number… dr. Jessie says he dismiss me as a patient due to the receptionist lol he needs to check the reviews and see that it isn’t only me that has an issue with them. They don’t know what their doing most of time they waste time and peoples gas all the time. Get it together. Keep Pam get rid of the rest!

I have been going to see Dr Salako for approx. 6 months and have seen him on several occasion. He has always been kind and listens to issues. From the very first contact with his office , his staff especially Pam has always been kind , helpful and shown absolute respect. Her smile makes you feel comfortable when appointments can cause anxiety and fear. Thank you for all your hard work!