McDonald's
M

McDonald's

Free
1.8(5 reviews)
44 John Macdonell St, St. CatharinesListed 6 days ago
Classic, long-running fast-food chain known for its burgers & fries.
Momo HammoudGoogle
February 15, 2026

Absolutely the Worst McDonald’s I’ve Been To I ordered a McChicken EVM with a medium Coke, large fries, and a Junior Chicken. I clearly asked for my food to be made fresh. Instead of actually making it fresh, they threw the patties back into the oil for maybe 10 seconds and handed me my entire order in under a minute. That is NOT fresh food it’s lazy and unacceptable. I work at McDonald’s myself, so I know exactly how long fresh food takes to cook. Don’t try to cut corners and assume customers won’t notice. To make it worse, the staff had an attitude when I asked for fresh food, as if I was inconveniencing them. The manager was literally eating while helping an employee punch in codes. Completely unprofessional and honestly disgusting behavior. If you don’t want to properly make food or treat customers with basic respect, don’t work in customer service. I will not be returning to this location.

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Jane WuGoogle
January 18, 2026

Second time this has happened. Completely unacceptable. I ordered breakfast at 10:27 AM, well before the cutoff. The restaurant didn’t process the order until 11:00, then told me breakfast was over and couldn’t make the food. So I ordered on time, paid on time, waited almost an hour, and got nothing — because of their delay. To make it worse, I had to personally contact DoorDash to get a refund. The support process was tedious and robotic (asking me to “type in the meal name” — who memorizes that?). Yes, the money was refunded, but my lost time was not. Like I paid for having my breakfast, not waiting for 45 minutes and still remaining hungry🌚 This is a process failure, not a one-time mistake. If you can’t fulfill breakfast orders on time, don’t accept them. Wasting customers’ time like this is unacceptable.

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Jis JohnGoogle
January 9, 2026

I had a very pleasant experience at McDonald’s. The food was fresh, well-prepared, and met the quality I expect. What truly stood out was the excellent service provided by the staff. In particular, Rosa at the counter was extremely polite, professional, and efficient. She handled my order with a positive attitude and made the experience smooth and enjoyable. Great food and outstanding customer service. Well done to the team.

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Ty MabeeGoogle
January 5, 2026

Reviewing on same day as Dagloria, can confirm firm I’ve been stuck in line for 20 minutes, unable to leave. Cars I front of me haven’t been placed ever order yet, but there’s no line to the window. Absolute joke.

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dagloria musavyiGoogle
January 5, 2026

not my first experience here but definitely my last. i ordered on skip and the food was literally disgusting it would be too long to dive into. i decided to give it another try and come through the drive through and we we were waiting in line for like 20 mins with the line not moving. when i ordered at the speaker the worker sounded so annoyed and had the worst attitude and sounded like they didn’t even want to take my order. how do you guys only have 2 workers on shift at MCDONALDS. worst mcdonald’s in ontario

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44 John Macdonell St, St. Catharines, Ontario, L2T 4C2

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