McDonald's

Just went through drive thru and order was simple… quartern pounder and ice tea and 10 nuggets and chocolate shake combo… got my food…. No ice tea went back inside and had to get my own ice tea and then got back to car opened food and no fries…. This place is terrible especially after $30

Honestly, I almost feel silly giving McDonald’s a 5-star rating.. However this location really stands out against any other McD’s. The staff/service has always been impeccable. The fact this location has a play-place just makes it that much better. Also - the playplace has a great “viewing” area to watch your kiddos! Also the noise stays IN the playplace area.. so if you don’t have kids you don’t have to worry about hearing other screaming kids just being in this restaurant.

Every time I come here, I leave super disappointed. The food prep is just terrible. It's either too much sauce or barely any. The food looks like it was just slapped together very carelessly. The staff doesn't care, not the teens nor the manager.

Extremely unprofessional drive-thru service. The staff member took my order rudely. I received a muffin that was very hard, and when I mentioned it, she refused to even check the item and simply said it was “fresh, made in the morning She then slammed the drive-thru window shut without offering any solution or replacement. This is not the first time I’ve had issues here, as I’ve previously received poorly prepared and messed-up orders. This level of customer service and food quality is completely unacceptable for McDonald’s

This is a very nice, clean, modern and well staffed McDonald’s located on 6161 Thorold Stone Rd in Niagara Falls. The staff is very friendly, service was quick with a smile, and I was in and out in a short period of time. There’s plenty of parking plus a drive-through. Good place to stop for a bite to eat.