
Make Space Storage - Grimsby
About Make Space Storage - Grimsby
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Reviews (5)
The whole process takes about 30 minutes. We showed up on a Saturday at about 1:00pm and the door was locked (they close at 1:00pm on Saturday)…..but the gentleman let us in. The lady on the counter walked us through the process, explaining the hours of entry, taking copies of our ID, giving us bundle options etc. (like I said, about half an hour). We picked our location and the man went out and got the unit ready for us (swept clean, made sure the light worked), then took us to the unit for our inspection and last minute instructions. Both employees were extremely helpful and patient and we didn’t feel rushed, or that we “inconvenienced “ them in any way. Thank you for a wonderful experience!
View on GoogleMaria and Patrick are amazing—truly like family. They're welcoming, caring and always willing to help. Every visit is friendly, and stress-free. Their care and attention makes all the difference, and I wouldn’t trust my belongings anywhere else.”
View on GoogleExcellent Customer Service & Reliable Outdoor RV Storage I have stored my RV with Make It Space Storage for two years now, utilizing their outdoor storage facility, and overall, I'm very happy with my experience. The facility itself is reliable and secure for long-term storage. However, I did run into a recurring issue with my billing: almost every month, my fee was incorrect, usually due to a problem applying my original discount. This could have been incredibly frustrating, but thankfully, their manager Eddie consistently handled the situation. Eddie was always prompt, professional, and knowledgeable. Every time I emailed, he quickly resolved the error and ensured the proper rate was applied. The true test of their customer service came from the fact that they never once questioned or removed my original, long-term discount. They are honoring that price for the entire length of my time with Make it Space Storage which demonstrates fantastic commitment to their customers. Despite the minor billing hiccups, the fact that it was always fixed promptly, and the management honoring my original agreement, is what earns them five stars. That is great customer service!
View on GoogleI had an great experience with Make Space Storage in Grimsby! Patrick and the whole team were super friendly, helpful, and easy to deal with from start to finish. The facility is clean, secure, and really easy to access, which made moving stuff in and out a breeze. Communication was always great — quick replies and clear info every time. You can tell they really care about their customers. Definitely recommend this place if you’re looking for a stress-free, well-run storage option in Grimsby!
View on GoogleFantastic experience with Make Space Grimsby! The facility is super clean, secure, and easy to access. Patrick and the rest of staff were friendly and went out of their way to make the whole process smooth from start to finish. Booking and moving in were both simple, and the units are well-kept and climate-controlled. You can tell they really care about their customers and keeping the place in great shape. Highly recommend Make Space- Grimsby if you need short- or long-term storage — definitely the best option in the area!
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