Kenmore Homes

As a proud owner of a Kenmore home in Niagara, I can say that the home was built to the highest standards. The staff have been great and accommodating. I’d only buy from Kenmore from now on.

I’m usually not one to leave bad reviews but Kenmores service the last 2 years has been beyond disappointing. I have exhausted every avenue to get someone to proactively help us with the our flooring. It has separated on all sides, across our whole main floor. At the start of 2020, I was in contact with numerous people from Kenmore. After having them visit our home, numerous times, take pictures, walk around, nothing was ever done. I would send emails or call and no one would get back to me. We had reps from the flooring company come out as well, all of them stating they had never seen anything like what was happening to our floors. Finally when getting into contact with the site coordinator, she told me that the state of our floors was our problem and not Kenmores and there was nothing they could do or would do to fix the problem, citing that low humidity was the issue. Although after measuring our humidity (once), the site supervisor told us that the humidity was not low enough to cause such problems. I am now left, fixing floors, in a house less then 5 years old, because a builder, that prides themselves on customer service has chosen to totally ignore us and our problem.

Don’t just walk away, RUN! Faster! Have purchased 2 new homes so far, this is definitely a way worse experience Better off buying from Ironstone

Nice friendly staff. They make gorgeous homes.