Jessica Cavezza Desjardins Insurance Agent

Impressed by this agency after a claim. I received calls to check in, which I cannot recall happening in my experience with any agents in the past. Sally as a service rep has been warm, thoughtful, and very supportive throughout the ordeal as well as personable! It doesn’t feel like you’re just a file and instead are seen as a person, provided with individual care and down to remembering personal details mentioned. I am pleasantly surprised by the warm approach and empathy.

Jessica's location is very easy to get to, and as a bonus she is always very reliable and eager to help. Customer service is out the window at so many establishments these days but not here - their customer service is top notch. Sally who answers the phone there is always so very polite and super knowledgeable. It makes dealing with insurance claims and questions just that much easier. Highly recommended!!

Extremely positive experience dealing with this company. Whether it's just a short chat to check on things, or helping a family member figure out their insurance needs, I am super happy I am still with them after so many years. Super big thank you to Misty, for going above and beyond today. It was a breeze talking to you and I thank you so much for being so down to earth. Hassle free is the way we need our insurance needs to be. This company offers that and more. Thank you again team!!

We recently experienced significant water damage in our home, and the entire situation felt completely overwhelming at first. From the moment we contacted our Jessica Cavezza Desjardin Insurance, the support we received made all the difference. The staff was incredibly attentive throughout the entire process. Our project manager, Brian from First General, went above and beyond to make the remediation process smooth and stress-free. He communicated clearly, handled every detail with professionalism, and ensured we understood what was happening at each step. He truly made a difficult situation feel manageable. The First General crew who did the on-site work were also outstanding—polite, respectful, and extremely helpful. They treated our home with care, kept us informed, and made us feel comfortable during a very disruptive time. Our claims advisor, Jill, was equally exceptional. She was kind, patient, and reassuring from start to finish. Jill took the time to explain the claims process, answer all of our questions, and remind us that everything would be taken care of and restored properly. Her calm, supportive approach gave us so much peace of mind during a very stressful time. Thanks to this team, what started as a chaotic and upsetting experience turned into one where we felt supported, informed, and genuinely cared for. We’re extremely grateful for the outstanding service we received. Highly recommend.

I recently had the pleasure of working with Jessica Cavezza for my automotive insurance needs, and I couldn’t be more satisfied with the experience. From the moment I walked into the office, I felt welcomed and taken care of — a feeling that started right at the front desk with Sally Fowler, the Front Desk Coordinator. Sally was warm, attentive, and made the initial process smooth and stress-free. Jessica was incredibly knowledgeable, patient, and thorough in explaining all of my coverage options. She took the time to understand my specific needs and helped tailor a policy that not only gave me great coverage but also stayed within my budget. Her professionalism and friendly demeanor made the entire experience easy and even enjoyable — something I never thought I’d say about buying insurance! If you're looking for someone who genuinely cares and will go the extra mile to ensure you feel confident in your policy, I highly recommend working with Jessica Cavezza. And be sure to say hello to Sally at the front desk — she sets the tone for a truly great customer experience.