H&R Block

I had my taxes prepared by H&R Block in Beamsville and the experience was nothing short of a nightmare. During my appointment, the staff seemed unsure of how to handle my return and actually had to call another location for help. Despite my doubts, they submitted the return showing that I owed $3,600. I wasn’t convinced, so after paying the amount, I called CRA myself and spent about two and a half hours on hold and speaking with several different people before finally reaching someone internally who properly explained how my taxes should have been filed. I went back to H&R block (which, by the way, is only open one day a week), but getting any help was almost impossible. They answer the phone only to say they’re “waiting for a repairman” and can’t take calls otherwise. When I finally managed to go in person and explained the correct process, they reluctantly redid my return. My taxes were reassessed, and it turned out I was actually owed $6,600 back. I’ve emailed H&R block in Beamsville and called multiple times for follow‑up since then, but I still haven’t received a single response. In short: poor knowledge, zero communication, and absolutely no accountability. I would never recommend H&R Block to anyone. Save yourself the stress and find a real professional to do your taxes.

This is a great place to get your taxes done. I have dealt with Kristin who is very knowledgeable, personable and diligent in her area of expertise. It's hard to find people who are so helpful as well as stellar in their line of work and she is definitely one of them! Two thumbs up!

Once again, I am extremely pleased with the service I have received at the Beamsville H and R Block. Ricki is always efficient, knowledgeable and professional. I appreciate her kindness and compassion during a difficult time. The entire team is outstanding. Many thanks!

Only open once a week wait 6 days to get important forms I needed. Google AND their own voicemail says they are open just to drive all the way down to beamsville from Smithville to have this sign on the door: they couldn’t have picked any of the other 6 days a week they’re closed to do updates or at the very least put that they’re closed in their voicemail when you call them. Must be nice to be closed for 2 weeks.

Very dissatisfied with H&R Block Beamsville. I had my taxes done for the first time at this location. I was quotes approximately $150.00 after providing a list of forms. I handed in a complete package with notes with paperwork. I was very surprised to be charged $250.00 / $282.50 after taxes. Come on H&R Block, taxes are your business. I believe you could be more transparent. Give honest answers and let the customer decide if they want to use your service.