Glam Jewels

Every time I go to Glam I always find the best gifts, I have given my girlfriend so many pieces and she loves them all, I’ve been shopping here for years! Go! you won’t be disappointed!

I visited Glam for the first time last week, they had such an impressive selection of SS Jewellery and great quality silver, and really amazing prices. Plus Customer service was beyond amazing.

Very elegant place. Customer service was super great. I bought 2 necklaces for my granddaughters and they loved it. I would recommend this place to anyone who’s looking for high quality jewelry.

I had a wonderful experience dealing with Patricia. She was such a delight! The jewelry is absolutely stunning and I love all my pieces! Thank you ☺️ Can’t wait to shop here again

Our experience with Glamour has been extremely poor – they do not stand by the quality of their product and customer service was terrible. We visit NOTL annually and over the years, my husband has purchased for me several pairs of earrings from Glamour. Unfortunately, one pair were poorly designed (too long a loop) and kept falling out. I returned, with the receipt, but Glamour would not exchange them. Instead I was given plastic backings and told to try them, which I did and they did not fit. I e-mailed the owner/manager, Jennifer Lee, who told me to scan the receipt and send it, which I also did – she did not respond. On our recent visit, we went into Glamour and I again requested an exchange, for the same price ($33), for a similar pair of earrings, that were of a practical design. Ms. Lee stated that the earrings could not be proven to be the same as on the receipt, insinuating that I was not telling the truth. I said that I was very disappointed that she would not stand behind the quality of her product and that “I would not be back”. She replied “good, we don’t want you back”. She then spoke in a very loud voice “close the door, you’re letting my heat out!”. Thankfully, this lack of professionalism and customer service is not representative of any other NOTL retail experience.