Gerrie Electric St Catharines

Zero customer service. Went there today and ask for help for finding a 4ga wire. Instead for help me look up they choose to just say no. Another one in there pretending check on the category I think but he just flipped that book open and say we don’t have any. 5mins after I got what I looking for at Canadian tire. They help me identify the wire and seem like that’s not a hard job to them. I might have zero to little electrical knowledge but even if they’re pretending to help me a little bit hard can make me feel better.

Great branch, smart and friendly staff. Had everything I was looking for and some great prices.

The worst store and customer service, I ever see, we purchased stuff from there for more than 600$ for some electric installation and they refused to return the electric plug we got extra and didn't use it for 6 bucks. The whole store is run by only one guy and he is so mean and dumb. There is no manager or supervisor there. I never see something like this before, I'll never get anything from them again even my contractors will not be dealt with them again till they know how to treat their clients. I am not recommended it at all especially if you will getting some stuff you normally purchase some extra stuff just in case you might use but when they refuse to take it it will be much cost for noting efficiency. Actually, it was the first time and it will be the last time.

I was here last Friday and I would highly recommend this location. I purchased some wire for my welding machine, because I would like to hook it up to my fuse panel. The staff was friendly and the store was not busy.

Friendly, helpful, excellent customer service. SUPER COVID consciousness, appreciated the sanitizer at the entrance, and safety signs. Highly recommended.