Fort Erie RONA

This store is small with limited inventory, but the personal service is excellent. Recently we were shopping in the paint department and the lady was super helpful. Also the SICO paint is perfect for our kitchen cabinets.

Had a reservation for a kids Halloween workshop today (October 4th) to get there and be told it’s not this weekend. We loaded up our kids and drove over 30 minutes to do a fun Saturday morning activity. I even got a confirmation email as well as text message confirming the details this morning. How does a “mistake” like this happen? Do better.

We were participating in the Old Fort Erie Renactment. A wood piece of our equipment was forgotten. The friendly, fantastic staff listened to what we needed and were perfectly amazing! They created a solution and we returned to the Fort to an amazing weekend with our tent in order. This store and the employees embody small town neighbourly charm. It is a worthwhile destination for your needs!!!!

People here were extremely helpful, even on an early Saturday morning. The gentleman in the yard - his resourcefulness and willingness to help was absolutely amazing. Awesome experience here, highly recommend and will be back for anything I need for sure.

Let me first say that any comments about bad customer service should be completely ignored! I'm a single mom renovating my house with little to no knowledge of what the heck I'm doing. Every time I go to the Fort Erie Rona The staff takes extra time to explain to me how parts work, what tools might be needed and explain a step-by-step process on what I need to do. If a part is not available at their store, they've given me detailed instructions on what I need and send me somewhere that may have what I need in stock. They have been lifesavers! Thank you Fort Erie Rona staff for making these projects a lot less intimidating and giving me the confidence and advice to complete my tasks :)