East Main Laundromat

Good laundromat as far as cleanliness goes. Could use more laundry carts but with the limited space I understand. I enjoy the vending machine selections changing frequently. well kept, just wish the washroom was in service…. Losing stars for never having a working washroom and for not being cost effective

8am Dec 19th I came to your laundromat. I'm a new resident of Welland. I encourage your very unpleasant older cleaning lady. She was standing in her little employee room on the phone, looking out at us. She was complaining about how stupid customers are and how much they smell bad to her. I'm thinking to myself, well aren't you a ray of sunshine 🤣🤣

Went here today and washing machine double loader door would not shut after I already put money in, called owner just to be told there's a special jiggling motion not posted to do, after I already moved my load to another washer because I thought it was broken no refund given. Go to south worth street where they are friendly comfortable seating and a bathroom you can actually use

Spoke to the owner after losing money in a dryer was told I was going to get reimbursed, never got a response or an email with any reimbursement. All the dryers where down and my clothes were not even cleaned properly. The lady that showed up to help was amazing though ! Won’t be coming back here that’s for sure.

Nice and clean and friendly cleaning lady, even helped with how to use the machines properly. I didn't know that you own the laundry mat on Southworth St. I was staying at my cousin's down the road and decided to use that one and it was very well done too and I found out it was the same cleaner. Very nice and friendly lady should have more people like that.