Crunch Fitness - Welland

Best gym I've ever been a member at. Staff are knowledgeable and friendly, helpful and kind. Clean and everyone is respectful and gym vibe top shelf. We all get along, regardless of who is there. 10 out of 10 hands down.

I wish there was a rating lower than 1 star. This is NOT how you communicate with or treat customers. I was charged $167 for three hours of in-person training, and the trainer clearly told me that I could get my money back if I changed my mind. Shortly after, I had elbow issues and couldn’t train, so I asked for a refund — and suddenly the answer was no, the money is gone. Completely unacceptable. On top of that, I cancelled my membership on December 27, 2025, and my yearly renewal isn’t even until February 2026. Despite that, I’m still being charged for the yearly membership renewal AND the monthly fee. How does that make any sense? This feels dishonest and careless at best. Terrible experience, terrible communication, and zero accountability. I will never go back to this gym and absolutely do not recommend it to anyone.

Very professional trainer! Coach Abdullah is always focused supportive and pays great attention to details💪🏼Workouts are productive and well-structured. Definitely recommend!!

Coach Abdullah delivers results. Strong technique. Clear instruction. Professional attitude every session. Your workouts stay focused and effective. Excellent trainer for real progress.

Abdullah is an exceptional personal trainer and lifestyle coach who truly cares about his clients’ overall well-being. His workouts are challenging, motivating, and tailored to individual goals. He goes beyond fitness, offering valuable guidance on nutrition, mindset, and recovery. Thanks to his support, I’ve grown stronger, more confident, and developed lasting healthy habits. Highly recommended!