City Of Welland - Welland Fire and Emergency Services

SPECIAL THANK YOU FOR FAST RESPONDS TO 185 BURGAR ST SAVEN BUILDING BECAUSE FASTNESS ,MY SMALL FAMILY THANKS THESE HERO'S FOR BEING THERE ! PLEASE GOD BLESS ALL THAT HELPED US IN THIS 100,00.00 FIRE ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

I love the glass front. Garage doors are beautiful ❤️. thank you to the Welland firefighters!

5 stars for Josie ( Customer Service). My interaction with her was probably one of the best I have ever encountered! Having been laid off for 6 months due to Covid, Josie was kind, understanding, and set me up with a program via her Manager, as my records showed I have been paying as much as I could throughout the last few months. Zero stars for the phone system and trying to reach someone though!! And when I did eventually speak with someone (prior to Josie), I felt almost threatened to pay my balance immediately ...or else!!! I certainly didn't need the anxiety that caused!!!!!! Thanks again Josie!!!!!!!

For what it's worth I had no problems whatsoever and it was an all around good experience but I'm moving to St. Catharines now. So we will see about Alectra...

These clowns are the worst. Must be nice to have a monopoly on a utility. Love their new hours. 10am - 330pm and i bet they take an hour lunch still.