Cineplex Odeon Seaway Mall Cinemas

Terrible excuse for a Cineplex, even more so after considering the fact that Cineplex prices movies as a luxury now. Very small theater so the movie selection is limited, and so are the showtimes. Seats are old and uncomfortable, when compared to other Cineplex locations that offer proper seating/reclining seats. The seats are all on a relatively flat surface so there is no decline as you move towards the front, so if you are not tall there's a good chance any seat you pick that isn't in the front row, you won't be able to see the full screen. Staff are ok. They're there to do a job and the job is being done. Service isn't terrible but also don't expect them to roll out the red carpet for you any time soon. If you are there for a night movie the concession offerings leave you disappointed. Cineplex makes a boat load of money off of concessions yet this location would rather turn away business because they don't want to make fresh food. Once they sell out that's it for the night unless it's popcorn. Once the last movie starts (and I mean when the trailers start playing), staff already have the entire concession stand shut down and are halfway done cleaning up for the night, so don't think about buying your food and drinks then or going for refills. The overall experience is very disappointing. If this was a discount theater it might be acceptable, but it is a Cineplex, and for the prices they charge, people deserve better. Save your money, save your family the disappointment. Avoid this location and go to another location such as the one in Niagara Falls.

Always loving there ... especially with my girls .... is it expensive? Yes .... is it an amazing experience? Also yes .... they make it worth it.

Comfortable seating that recliners. I don't like the extra fee they charge when you book your seats on-line so we took a chance and purchased them when we got there. Good selection of seats when we got there.

Young lady that served us today at 3:50 for the 4 pm showing was the best example of customer service I've experienced in recent years. I believe her name was something like Rayma? Was too young to serve alcohol but was a very positive experience. She enjoyed her work and was Happily perfect... thank you.

⭐⭐⭐⭐⭐ Welland Cineplex is always a fantastic place for a movie night! The theatre is clean, comfortable, and well-maintained. The picture and sound quality are excellent, and the seats are super comfortable for long movies. The staff are friendly, helpful, and make you feel welcome every time. Concessions are fresh, and service is quick so you don’t miss your movie. Always a great experience.thank you