CIBC Branch with ATM

Amazing atmosphere. Visited here with my elderly parents. Lady at front was super helpful and patient with their questions and helped at the machines to complete their cash withdraws

A lady sitting reception is so rude. I asked about upgrading the account but she didn’t give me reply, as if I am any fool. That’s totally unacceptable behaviour from such a professional person working in a bank. She was busy on her phone sitting on her desk. Avoid this branch.

Hayden who works at this branch is absolutely amazing with customer care and made my appointment very easy and seamless!! such a positive experience, would recommend to anyone!!

I had an issue that was previously handled poorly in other branch, but when I visited this branch, Hayden took care of everything with professionalism and kindness. He was attentive, respectful, and resolved the situation quickly. Truly appreciate his great service — thank you, Hayden!

I switched to this bank outta proximity, and the fact RBC just shut down my old account without tellin me, but i gotta say am very happy with it, & feel like i lucked out, not a fan of banks, am also not the typical face youd meet in one, but the employees here always nice, helpful, and fast. Realized today i dont give em enough cred for what they do. Well here it is. Great staff.