Choice Inn by the Falls

On November 13, I booked their hotel on Booking.com. After that, I reached their hotel and knocked on the main office door. No one was there. I waited for 30 minutes and found another hotel. I stayed here that night. The next morning, when I contacted their hotel, they said that if you didn't even open the main door, you will charge me $89 for one thing. But they didn't give any response. They are all thieves and scammers.

The room was overall good, and the location was fantastic. Being right in the downtown core with everything within walking distance was a major benefit and made our stay very convenient. However, we encountered a significant issue with the cleanliness of the floor. After bathing our children, both of their feet were immediately completely black again from walking on the floor. It appeared that the floor had not received a basic, thorough cleaning, which forced us to wear our shoes around the place for the duration of our stay. Another point of note was the lighting. The setup was quite interesting as the only substantial light source in the room was located right beside the TV rather than being centrally located, making the rest of the room feel dim. I hope that the cleaning staff can address the floor issue, as the location and convenience of the property are excellent.

This is a great value hotel close to the falls. Easily walk to attractions, restaurants and bars. Our King room was clean and came with a fridge and microwave. The staff was friendly. We will be back.

The Choice Inn is a very clean motel with spacious rooms, and a cozy, comfortable place to stay. Quiet and close to Clifton Hill and everything you need to see and visit. The beds are so comfortable and it's nicely decorated and the perfect place to stay while in Niagara. Very pleasant and friendly owners.

Mouldy bedding and showers!!! Bed skirt was completely moulded and appeared to have blood or other miscellaneous stains along with the pillows. Walls and head boards were also filthy. Complete disappointment. Absolutely would NEVER step foot in this facility again if I could rate the experience in negative stars I would. Disgusting.