CARSTAR Welland (Gillespie)

The staff at CARSTAR Welland were wonderful. They were friendly, professional and thorough. I received updates regarding the stages of restoration and the expected completion date. It was my pleasure to do business with these exceptional people. I would highly recommend CARSTAR Welland. They have earned my respect and appreciation . No easy task!!!. A heart felt Thank you Bob Gifford

Had to use car star after my vehicle was rear ended, the staff here helped me so easily! I knew what was going on, what I had to do, and even assisted with enterprise for my rental. The staff greet you so quickly and help you every step of the way. I am so thankful for their help, and kindness!! 10/10 reccomend :)))

I recently had my Tucson repaired here and I can’t say enough good things. The office staff was friendly helpful and kept me updated throughout my entire repair. When I got the vehicle back I was shocked it looked better than when I bought it! Isobell gave my daughter a CARSTAR plushie and it absolutely made her day! Hopefully I never need your services again but if I ever do; I know who to call !

After a collision, my vehicle needed bumper replacement, including one of my headlights and more. Carstar’s team did an awesome job covering all bases and having the car fixed properly and efficiently. After a slight mismatch with the paint colour on the new bumper, they were quick to rectify it, setting me up in a rental and following through with more incredible work. Communication was great, and the work was done very efficiently. Very happy with the result!

I recently had an accident and brought my car to Carstar Welland, not knowing what to expect. I was nervous and overwhelmed, unsure of the process with both them and my insurance company. From the moment I walked in, I was greeted with warm smiles and genuine kindness from everyone on the team. They offered me a quiet office to call my insurance company and took care of absolutely everything from there. They arranged my rental car, explained each step clearly, and kept me updated the entire time. What started as a very stressful situation quickly became manageable because of how supportive, professional, and organized they were. The transition to the rental was seamless—Enterprise even picked me up and handled all the paperwork. Between Carstar and Enterprise, they truly helped calm my nervous system and made a difficult day feel so much easier. Thank you, Carstar Welland, for your care, communication, and professionalism. I’m incredibly grateful for the smooth experience. Thank you for the dinosaur stuffed animals that you gave me to give to my children also. They love them.