Canada Post

Meh hit and miss Years ago when I lived in port my mail carrier showed up to deliver mail upstairs ??? Drunk , it only happened once but once too many

I find the most of the postal delivery people to be rude

I thought Canada Post was providing a service to customers. I received an email stating that my parcel was delivered at 11.58am. I was home and no parcel was delivered and no card was left. I tried multiple times to call the local Post office. Did you know when the post office is busy and they have a line up they don't answer the phone??? Unbelievable. I finally gave up calling so I got in my car and drove down to the Post office. I was told the parcel was delivered at 11:48 am. I was told they couldn't help me. I was told they were retail and couldn't help me. What the one employee did do was she wrote down the customer service number and another phone number with a guy's name.. Chris. I was told he delivered the parcel and I was to call him...hmm. What fantastic service Canada Post offers!! Find your own parcel. Pathetic service. If I could I would have given no star. Thanks for nothing Canada Post, Port Colborne. Your retail workers need to be replaced!

Let me just preface this review by saying that those working in the office have been super helpful in resolving any issues that have occurred. Now, one of the items I ordered was thought to have been delivered to an empty field, according to one of the office employees. The lady who delivered it couldn't remember where she had dropped it off, and it just leaves me wondering why anyone would try and guess about an address if they weren't sure. My latest item wasn't delivered due to an 'issue with the community mailbox', when my address isn't linked to one AND I have specified to leave my package at my front door. I wasn't even contacted about this issue, so it's like they just gave up. Honestly, no hard feelings towards anyone, it's just something I hope that they can improve on in the future, since I never have an issue with any other delivery service, so I dread whenever Canada Post is my only option.

The last two packages we ordered have been delivered to our neighbours address instead of our house within a week of each other. I find it funny that our house is clearly marked and visible from the street so I can’t figure out what the issue is. Both times I had to call the office knowing it wasn’t their fault to see if we could find where our package was. The neighbour was kind enough to return them before I was able to get a response from the Canada Post Delivery Supervisor. I will say that our regular Daily delivery person is amazing!!