Best Western Plus Cairn Croft Hotel

We had an excellent experience here. We've gone to many hotels in the surrounding area but this one takes the cake. Fantastic food and fun activities. Very clean and an incredible value overall. Emilie at the front desk was very friendly and knowledgeable. She was part of what made our experience so special. I highly recommend this hotel.

Terrific hotel! A bit further from the Niagara attractions, but well worth it. The pool and hot tub area is genuinely lovely and so relaxing. The staff are all incredibly kind and helpful. I can't wait to come back!

Absolutely fantastic staff. Food is excellent. Love the atmosphere. Great little getaway for an overnight vacation with the kiddos. Pool, arcade, playplace, wonderful Irish pub. Everything you need. Great price. This spot is very generous ahd caring to their guests. Wait staff in the pub is stellar. Love the pool bar. Great staff. Entertainment in the pub and in the pool deck. We loved our visit

This is our second time staying here, and we can’t wait to come back! This hotel is the perfect place for a family getaway. The pool and hot tubs are great and there are many lounge chairs around the pool. There’s a huge play structure as well. The courtyard is perfect for meals or just hanging out; there are plenty of tables and seats to choose from. This makes it a completely different experience compared to other hotels, where you’re either just hanging out in your room or the lobby! There is also an arcade and restaurant, all in the same area. Room was clean! Service was amazing. Each time I called, the ladies at the front desk were extremely kind and helpful. They were even sweeter in person. Even the 2 security guards walking around were very friendly; this made me feel extra safe travelling alone with kids. Employees constantly walked through the courtyard checking for garbage or towels left around. As someone who has worked in the service industry for 17 years, good service is very important to me! Thank you. We will be back!

We have stayed at the BW Cairns Croft a few times over the years as a little winter night away with the kids. It has a lovely indoor pool area plus the Irish pub adjoined which has great food and entertainment. We find it a great spot for a reasonable price as a family. This year we opted for a family suite vs a standard room as there wasn't a huge price increase. OMG what a pleasant surprise It was a beautiful suite fully decorated for the holidays, with a full size Christmas tree, many cute decorations all around and all extremely elegant, festive and cosy. Every little detail was incredible, including the candy canes and hot chocolate and marshmallows left out for the kids. All the board games, festive colouring books and books left out for the kids was a nice touch. We enjoyed it so much it was home from home and just felt really special. We traveled with a group of 14 of us and our friends all had regular rooms so they all came and hung out in our room for games night with their kids and there was plenty of space for us all. We enjoyed a delicious meal at Doc Mcgiligans next door which had a singer with acoustic guitar who played songs to suit all ages in our group. My only negative comment about our stay was that the pool side bar was closed as it was a week day, however it was during the holidays (Dec 29) and was packed with families so I think they should have opened. I must add tho that the staff working in the golf lounge were incredible they went above and beyond in making sure my kids had slush puppies and even some frozen adult cocktails we could take out to the pool. I felt like we were at a resort. All in all, great value for money and a really nice little family night away. We will keep returning every winter.