Bell

I was experiencing difficulty with my phone, it was not working properly. Upon my arrival at the store, the staff was welcoming and helpful. Thank you Charlotte for your knowledge, time and support in solving the problem. My phone is now working great! I will certainly return for any future needs. Your customer service was superb! Thanks again. Sandra Creelman

Went to get three new phone on three new plans, Andrew and Charlotte, were both amazing employees and went out of their way to help. While it may have taken longer than usual to set up three phones , as well as process three phone trade ins, they both did all they could help and get all three numbers ported over and restored. Both are great employees!!!

Charlotte was most helpful and friendly and the best at multitasking! Answering and making calls while dealing with me and another customer without skipping a beat! She knows her job and products inside and out.

After getting the runaround from a different provider, I ended up at this Bell store—and I’m so glad I did. Charlotte was incredible to work with! Watching her seamlessly multitask while assisting three customers at the same time was truly impressive, and her positive attitude made the experience even better. Customer service like this is hard to come by these days.

After dealing with several issues trying to order our phones over the phone, we decided to visit the store instead, and I’m so glad we did. Charlotte was amazing! She went above and beyond to make sure we left completely satisfied, and we truly were. Even though she was busy helping other customers, she still greeted everyone, asked how she could assist, and managed to help us at the same time. She’s a true multitasker! Thank you so much, Charlotte—we really appreciate all your hard work!