Bardon Supplies Ltd. - St. Catharines

Just got finished speaking on the telephone with this place. I spoke with this guy about a specific problem I had. The guy on the phone blamed the woman in charge of the place, saying that she's in charge and that it was out of his hands. So, I asked to speak to the woman in charge. He would not let me. He refused to let me speak to his boss. I asked to speak with the manager multiple times and he would not let me speak to the manager. Worst experience ever. Very unreasonable and rude. Would never do business with this place again. Spare yourself the pain, and look somewhere else.

Jackie is more than helpful. Phenomenal service and enthusiasm when dealing with hard to find items. Would definitely recommend.

Thanks Bardon team ( Richard and staff). I purchased some plumbing supplies to repair / replace old plumbing kitchen sink drainage. The staff came up with the items I needed for my unique situation and I fixed it with no issues. One stop shop is what most people want instead of multi trips and they did a great job, thanks team. Cheers! Dave

Went here this morning looking for a new cartridge and valve - unfortunately, it was quite outdated. Despite Bardon Supplies not having anything to sell to me, Charlene went the extra mile and recommended a couple plumbers who she felt would be willing to come and look after a small job. As of early afternoon, the repair was done and I know have an experienced, trusted plumber when needed. Thank you Charlene and Bardon Supplies!

Unhelpful customer service. Would not recommend. Found a blower motor on their website, called for a price. Was told they will not even give a price because my furnace brand isn't a brand that they sell. Don't see how this is related, but the CSR would not budge. Not impressed.