Active Green+Ross Tire & Automotive Centre

I absolutely love the service I get here. Marvin and the gamg are absolute pros. Efficient and affordable. They haven’t steered me wrong and have been upfront with me concerning all of my vehicle’s maintenance.

I can’t recommend this location enough! The service was incredibly fast and professional, but what really stands out is the owner. They are honest, hands on, and genuinely care about getting you back on the road safely without upselling things you don't need. It’s rare to find a shop with this much integrity. If you want fair pricing and expert work, this is the place to go!

This location is always friendly, professional, and the only place I will take my car for repairs! I called a few days ago to get an appointment, and I think I may have called the wrong place.💀 Because I showed up for my appointment but turns out, I didn't have one here lol. But Owen and Marvin were very nice enough to squeeze me in to check out my car anyways and they were so efficient! It was a simple issue, but as someone who knows nothing about cars, I never know what to expect. Thank you guys for being so reliable and flexible!!

I have been bringing my vehicles here for years, and have always found them to be reliable and honest, and truly have my best interest in mind with their recommendations and the work that they do. They work incredibly hard to make sure that their customers get the best service.

My experience started with a puncture on the sidewall which is deemed unrepairable to standards. I have called around different places to get the tire replaced and we all know during December this could be challenging. I stumbled across Active Green and Ross due to outstanding google reviews. I decided to give them a try. Upon calling I got in contact with Marvin and he was able to sneak me in schedule same day despite the congestion. Ordered the new tire after a few days and rebooked to have them installed. Upon inspecting the work I had noticed scratches all along the rim. I had mentioned this to Marvin and he mentioned they were not scratches but merely plastic and that he had a quick remedy to have it removed. A simply buff. Marvin had mentioned for me to come back so he can order the solution to buff it out. After a few days I came back and sure enough the scratches did not buff out. This was not a surprise to me as you can feel the gouges on the rim. Marvin had mentioned that he can have the rim repaired but I would be left without a vehicle for the period it would take to have the rim sent to Hamilton. A remedy that simply wont do as I need my vehicle to get around. After going back and forth Marvin got a hold of “Ryan”, I’m assuming Ryan is the owner of the establishment and decided to replace my rim. A few days later the new rim came in and booked another appointment to have them installed. Marvin had mentioned they had to mount the rim in such a way so that this time around it would not be scratched. I removed a star as I had to endure an experience that should not have happened initially. However Marvin and team did make it right. This is very important to consider as it shows they value their customers and their experience in their establishment. I can understand that everyone makes mistakes but what will you do to remedy the situation and how you’re going to make it right to the customer. Thanks again Marvin and team.